Restrict Collection of Cancellation Fee

When the status of a property is set as Pre-Cutover and the Cancellation Fee option is selected for the Restrict Automatic Collection field, the cancellation fee will not be collected automatically during a scheduled or manual date roll when the Post no-show fees and collect payment option is selected for the property in the Expected Arrivals - Cancel/No Show section in the Auto Date Roll tab of the Night Audit screen.

Users can continue to collect the cancellation fee manually from the following screens:

• Reservation ➜ Cancel Reservation

• Group ➜ Reservations tab ➜ Batch cancel

Users can also continue to modify the cancellation policy or the cancellation fee for reservations and groups. When reservations are cancelled through interfaces, the cancellation fee will not be collected.